In autumn, the number of Klug employees exceeds 100
Realisation of the first major project in mail-order business/web shop (Great Britain)
2003
In June, the quality management system is introduced. Ever since, Klug is certified according to ISO 9001:2000
Re-engineering of the visualisation system iVIEW (now .SIAM): It is now an independent, internet-compatible software module
At the end of the year, the service department is expanded: As from now, the helpdesk is available for the customers for 24 hours a day
2004
The first deep-freeze store takes up operation in Switzerland
Mid-2004, the modular iWACS® concept is fully developed: The iWACS® familiy is defined. The warehouse management software is standardised with the name "iWACS-2004".
2005
Development of the A-frame
The first project in the pharmaceutical wholesale business is assigned
Opening of the office in Switzerland
The entire iWACS® software is adapted to JAVA
In due time for the 10th company anniversary, the expansion of the office rooms is entirely completed