After Sales Services
Klug offer their partners 24/7/365 helpdesk support.
An equipment availability of almost 100% is also a result of good service contracts.
Short response times and, even more important, minimum times for trouble shooting – this is one of the fortes of the Klug helpdesk. Online connections right into the plants, supported by expressive and effective plant visualisation systems – this is the technical basis.
An optimised spare parts concept helps to save costs.
By means of the iWACS® product .SAV, maintenance cycles can be scheduled and monitored: The necessity of maintenance measures is checked online. As a result, maintenance costs will arise only in case of real need, which, however, is detected reliably and in due time.